Deltek Talent Management Maintenance Scheduled on Tuesday, July 31, 2018, 9:30 PM EDT Your instance of Deltek Talent Management will be upgraded to version 18.104.22.168 on Tuesday, July 31, 2018, 9:30 PM EDT. This update will occur during a 6hr window in which the following may be experienced:
Access to the Talent Management solution could be briefly interrupted during this timeframe.
Job seekers may be unable to apply to job postings, log into their resume profile, or update their applications during this maintenance window.
Integrations may not be executed during this timeframe. Depending on the specifics of your integration, it is likely that your next integration run will bring your integration status up-to-date.
Talent Reporting Tool refreshes (where applicable) may be delayed up to 24hrs.
Please be sure all affected employees at your firm are aware of this update! As part of our ongoing commitment to ensure customer success, we will be upgrading all customers to our 22.214.171.124 release which provides the following updates:
Performance enhancement to get_new_hires API method
Customer Care Contact Procedures The fastest and best way to receive support is to submit a case online at Deltek Support Center. See KB Article # 77086 for details on Deltek Customer Care Contact Procedures. If you need to call Customer Care after you have submitted a case online, you will need your Contact ID shown below, which will quickly route you to the appropriate person assigned to your case. Please call the appropriate Support hotline number listed below. Your Contact ID can also be found in the upper right corner of the Deltek Support Center Home Page. Customer Care Tel: 1.877.HLP.PROJ (1.877.457.7765)
Universal International Freephone Number (UIFN): 00800 45777650
If you need to add information or update your case, you can do so by going to Manage Cases.
Your instance of Deltek Talent Management will be updated to version 14.3.3 on Friday, September 1, 2017, between the hours of 10:00 PM – 6:00 AM EDT Saturday, September 2, 2017. This update happens during an 8-hour window where you may experience an interruption of service. Please be sure all affected employees at your firm are aware of this update. As part of our ongoing commitment to address customer needs, we will be releasing next weekend our monthly update for Talent Management, Release 14.3.3. This release delivers numerous enhancements and fixes, several of which are highlighted below. Recruiting
Revised I-9 has been made available. The use of the new I-9 form is required starting September 18th, 2017.
When using the Add Resume feature, a new Additional Action ‘Route to Resume Dashboard’ selection has been added providing the user the ability to navigate to the Resume Dashboard for the newly added account.
The issue when an eLearning course was updated and not reflected when a new course was launched has been corrected.
The issue with courses requiring approval to enroll students but did not have the add/drop date has been fixed.
Let’s face it, technology is constantly evolving and before you think you’ve mastered a new product, platform, app or anything in between, there is a new release and you have to relearn or retrain all over again. That’s just how technology works, especially for business-to-business and business-to-government organizations who rely on cloud-based products and services to help their businesses run effectively and efficiently.
Building a team of product experts and power users can be challenging. From onboarding, to training, and change management, product knowledge and retention is constantly evolving so it’s important to have a way to access on-demand training, so that your teams or organization feel empowered to learn quickly and make an immediate impact. If you’ve ever felt like you have been in this position, it’s best to explore what learning and training options are available to you and your team and a subscription-based training approach may be best.
When weighing the pros and cons of what training options are available to you, I’ve put together my top list of nine ways to get the most out of a subscription-based product training platform. Read through each and hopefully you can come away with helpful ideas to consider when evaluating training options for your organization. Here’s what to look out for:
Continuous learning over time – traditional approaches to learning and training generally mean signing up for a live or online class, with a continuous learning approach, you can start and stop on your own schedule. While there is always a time and place for onsite and customized training, long-gone are the weeklong, eight-hour days of non-stop training!
Preferred learning styles – everyone learns and retains information differently. While some are visual, others may not, which is why a training platform that offers multi-modal learning options is so critical to users’ success. From live virtual classes, to on-demand recordings, infographics and more, you want a learning style that will suit everyone.
Expert training from product experts – you wouldn’t trust a doctor to fly a plane, would you? While both are experts in their own field, you want to learn from experts who build the product or solution you are ultimately trying to become an expert on. A learning and training platform should have curriculum content developed right from the experts themselves, not second hand content that may not be as robust as you need.
Hands-on workshops – don’t let the word “workshop” fool you. Workshops can be virtual and just as effective so that you can get hands-on and step-by-step training to get you closer to your learning goals.
24/7 access – sometimes everyday work can hinder your training schedule and productivity. It’s ok, we’ve all been and have felt like we’re racing against the clock to complete a training exercise critical to our job. Look for a platform that offers 24/7 access so you have the flexibility you need to meet your demanding schedule.
Right-Sized Learning – it’s important to remember that training content should be easily consumed and put into practice quickly to ensure that you transfer the learning to your job. Right-Sized Learning allows you flexibility scheduling and consumption of learning assets in your busy schedule.
Continuous content added – as product innovation continues, so should learning and training content. Just because you have mastered a module or other product add-on, doesn’t mean you have to stop there. A robust learning platform will always be innovating and iterating – just like you!
Public classes – having class flexibility on an ongoing basis is essential to a user’s expertise. With a variety of courses and available times, there’s no excuse that you can’t find a class to fit your schedule. Jump into a class if your calendar frees up and check-out the public class calendar frequently – you never know when a new virtual class may be added.
Learning paths by process flow – sometimes you just don’t even know where to start. A comprehensive learning and training platform will provide recommended and individualized training paths so you take the right courses and complete the required progress steps to ensure you’re learning course material, following the right steps.
If any of these product learning and training ideas have piqued your interest, I encourage you to check out the Deltek Learning Zone or as we like to call it, the DLZ. The DLZ offers a range of options to achieve your Deltek product learning objectives through multi-modal training so that you can learn at your own-pace, with the type of training medium that you learn best. There truly is something for everyone in your organization to become a Deltek product expert!
COMING SOON! We are excited to announce exciting new features will be available in the next release of Brilliant HR Talent Management. A few of the highlights are mentioned below. Your scheduled upgrade window is June 9 – June 11, 2017. We encourage you to notify your users that the system will be down at some point during this window while we complete your upgrade. What’s New?
Increased Power to Satisfy Your Future Talent Needs. Flexible talent pools give recruiters the flexibility to manage private, shared, or public talent pools, and helps them further identify candidates for each talent pool by creating specific talent pool questionnaires.
Enhanced Onboarding with task management to help accelerate and improve the quality of the onboarding experience for new hires.
Improved Workflow Management allows you to quickly reassign pending approvals for job requisitions and job offers originally assigned to an employee who has since been off-boarded.
Increase Employee Engagement. The ability to track and provide continuous feedback is now available and can be used standalone or to complement your annual appraisal process.
360 Appraisal Launch for Project Teams makes it even easier to evaluate team members by the projects they are engaged on.
Improved Workflow Management allows you to quickly reassign appraisal approver and appraisal manager from an employee who has been off-boarded.
Improved Course Management. Streamline and consolidate options down to fewer course types: Instructor-led, E-Learning, and Read & Sign.
Integration with the SCORM Engine. Talent Learning is now integrated with the SCORM Engine to maximize support and delivery of SCORM compliant online courses.
See KB Article # 89777 for important details on how to prepare before migrating to the SCORM Engine. IMPORTANT: Deltek Talent Management is Migrating to AWS In the weeks following your upgrade, Deltek will be migrating your Talent Management site to Amazon Web Services (AWS). AWS is the leading cloud provider that will allow Deltek to provide you with increased scalability and availability with enhanced security, compliancy and monitoring. Please be on the lookout for additional announcements related to this migration. Note: Canadian clients currently hosted at our Canadian hosting facility will not be impacted by this at this time. What do you need to do? Watch for more detailed information about this move via email.Thank you for being a Brilliant HR Talent Management customer, we are excited to bring these changes to you to help you manage your employees. Sincerely, Brilliant HR Customer Care Contact Procedures
The fastest and best way to receive support is to submit a case online at Deltek Customer Care Connect. See KB Article # 77086 for details on Deltek Customer Care Contact Procedures.If you need to call Customer Care after you have submitted a case online, you will need your Contact ID: Your Contact ID can also be found in the upper right corner of the Deltek Customer Care Connect Site Home Page.
Talent Management 14.2.5 Your instance of Deltek Talent Management will be updated to version 14.2.5 on Saturday, April 1, 2017, between 2:00 AM – 10:00 AM EST. This update occurs during an 8-hour window where you may experience an interruption of service. Please be sure all affected users are aware of this update.
WHAT’S INCLUDED IN THE MONTHLY UPDATE
As part of our ongoing commitment to address customer needs, we will be releasing our Talent Management monthly update on Saturday, April 1, version 14.2.5. This release delivers fixes and enhancements, including:
Recruiting: Approvers who have been off-boarded will no longer be receiving “Offer Approved by Candidate” notifications, and internal applicants will not experience missing or incorrect data in some fields on the Internal Resume Form. Merge code enhancement allows Users to display Referral Source on Letters.
Please note that the Release Notes will become available on Monday, April 3, 2017 when we send a follow-up notification to confirm the update is complete.
Your instance of Deltek Talent Management will be updated to version 14.1.3 on Saturday, August 6, 2016, between the hours of 12:00 AM – 8:00 AM EST. This update happens during an 8-hour window where you may experience an interruption of service. Please be sure all affected employees at your firm are aware of this update.
What’s Included in this Monthly Update
As part of our ongoing commitment to address customer needs, we have released our monthly update for Talent Management, Release 14.1.3. This release delivers numerous enhancements and fixes, several of which are highlighted below.
API: Deltek Talent Management is now optimized to support the integration of multiple third-party vendors of the same type
Recruiting: Numerous display issues have been resolved and editing Requisitions no longer generates an error message
Performance: Viewing assessment scores on the My Appraisals screen no longer displays an error message
Reporting Tool: Weekly reports now running as scheduled
Please contact the Deltek Customer Care Desk if you have any issues!